Chuwi customer support number In order to provide a better service, Chuwi has built after-sales service station in Europe and Russia at present. For purchases made through Chuwi’s authorized resellers, please contact them directly. Support Email: support@chuwi. You can contact us first and we will deal with it for you (if it is software problem). com asking for a replacement keyboard. At Chuwi, we are committed to providing excellent after-sales support. Only the LED lights are on. The home screen with your CHUWI logo is also not displayed. Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. We're here to assist you with all your needs. Support Email Most of our products support dual-band 2. I'm a repeat customer and this has truly put me off buying more Questions? Inquiries? Aftersales concerns? The fastest way to contact us is through our Facebook page. The help line is open from Monday to Saturday, 9:00AM to 6:00PM. Date of experience: 04 Get familiar with CHUWI's terms service for a smooth and satisfactory customer experience. 4G and 5G WiFi. However, they have not replied to me after 19 days since I sent my address. Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. za Address Address: Shop 1 Constantia Retail Park, Vlakhaas Ave, Weltevredenpark, Roodepoort, 1709 LarkBox X 2023. You would have to send the device to Hong Kong or Spain and bear the shipping costs, Chuwi will repair it and return it free of shipping costs. Obtaining Warranty Service: To request a Warranty Service Order within the Limited Warranty Period (from the date of product receipt), please contact us. At this point I can only recommend that everyone consider buying something from CHUWI, as the support is very unreliable and you as a customer end up being completely ignored. As far as I'm concerned, Chuwi has permanently lost my trust Most of our products support dual-band 2. I'm a repeat customer and this has truly put me off buying more I strongly discourage anyone from doing business with Chuwi. Buy Replacement Parts Posted by u/albertserene - 1 vote and no comments Jul 3, 2024 · The phone number for the German support base (Leverkusen, CHUWI Othello) does not work. I told Chuwi and they sent the new number. 0, Palm Rejection, Active Stylus Compatible for CHUWI FreeBook, and UBook XPro Tablet PC, Black: Stylus Pens - Amazon. ph Aftersales concerns: service @mija. Laptop. Today is the 9th and my package is still not with the carrier. Support Center ; Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Shop Now! We stand behind the quality of our products and offer a comprehensive warranty policy to ensure customer satisfaction. I had sent everything including the charger. If you have any issues or concerns, please don't hesitate to contact us and our team will be more than happy to assist you and provide you with the best possible solution. These Chuwi After-Sales Policies (these “Policies”) only apply to Chuwi products you purchased from Chuwi Official Store. Reach out to us for prompt and professional assistance. com - Service support On-site warranty. "- I was sent the wrong tracking number. the stylus works just like a very thin finger - neither of the programs I had used fine with Huawei and Samsung active pens seem to react on pressure). I have my beautiful new Chuwi Android Hi-Pad Xpro and I am very happily setting it up. They are no more responding to my emails… The contact email is support@chuwi. Here you can share someu. CoreBox 4th. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was willing to send it in for repair… when I agreed to this they stopped answering and emails… Mar 15, 2024 · I never got a ticket number, all communication was through my original order number from the store, EU4720. Chuwi Support. Check warranties, returns, repairs and more. Greetings Roger Chuwi Herobook Pro - 330+ service center - Customer service support number: 9599492151 - Customer Service mail id: services@chuwiindia. 6 inch | Intel 12th Alder-N N100 with 512 GB on the official website, on the 13th I received a DHL package in addition, I paid 31 CHF of Swiss duty (I live in Switzerland) The laptop turned on and worked for about an hour, then I connected the charger, which came with the laptop and it turned off and did not work anymore. is it possible that the hardware is great but firmware suck? leventeBajczi October 12, 2020, 12:43pm Sep 3, 2024 · Dear Chuwi Official Support, I am writing to express my extreme dissatisfaction with the after-sales service I have received regarding my laptop, which I purchased on [Purchase Date] with order number [Order number]. Most of our products support dual-band 2. com Sign Up For Newsletter Sign up for CHUWI newsletter to enjoy 7% OFF your purchase and receive updates on promotions, products, and more. If the issue persists, please contact our support team. 12th Gen Alderlake N100 Mini PC. Instead, I found myself caught in a cycle of delays and deferrals that lasted a staggering 9 months. Click here to procees to our messenger. The first response came on April 24, 2020. Need to talk to a representative? Try here for Sales: 1. Keep checking DHL and they have not received the order yet. Timeline of Events: On 29/07/24, I contacted Chuwi Official Support to report an issue with my laptop. However, for drawing, i don’t see what’s the issue but i can’t use pressure sensitivity on any of the programs that i’ve installed, it just doesn’t work at all. Nov 27, 2023 · My experience with Chuwi’s customer service has been nothing short of a nightmare, a journey through a labyrinth of inefficiency, indifference, and sheer lack of professionalism. CHUWI EU Store -Your Gateway to Innovative Technology Need assistance with your shopping ? Our dedicated team of experts is readily available to assist you. Shop Now! Contact Chuwi for inquiries, support, or collaboration opportunities. zasupport@ruggedsa. I am very dissatisfied, or to be more precise, very angry. Chuwi FAQs are a series of frequently asked questions about Chuwi products, including tablets, laptops, and accessories. I have been asked several questions since the aforementioned date, all questions were answered promptly. The PC arrived to the address but I don’t have any news now. 0204. e. Screen gone grey, Chuwi customer service not answering emails. I have shipped my keyboard and they asked for a phone number and address. Screen is washed out and grey and totally unusable Contacted customer service who asked me if I was wil… Mar 2, 2024 · The customer service form does not work (After Sales – CHUWI EU Store)! and emails sent to support are not received!! Maria. Something has gone wrong. Chuwi is dedicated to providing customers with the best after-sales support. Mar 23, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. Chuwi Support Center - Access device drivers, software updates, FAQs, and product guides to ensure the best possible Chuwi product experience. Minibook X. Sep 19, 2019 · Hi, everyone, Good day! We are very appreciate that you buy Chuwi product and support Chuwi. 678 people have already reviewed Chuwi. The display stopped working, the computer turns on and seems to boot the operating system regularly but the screen always stays off even in the initial stages of booting. thanks. (Service team will Mar 21, 2020 · On April 23, 2020 I contacted service@chuwi. Read about their experiences and share your own! | Read 421-438 Reviews out of 438 Buy CHUWI Hipen H7 Stylus Pen, 4096 Pressure Sensitivity, MPP 2. Chuwi will repair the device and return it to you without any additional shipping charges. CHUWI JP Storeで楽しみショッピングしてください。 Chuwi is dedicated to ensuring a consistently satisfying customer experience. Can you help me? Screenshot_20241025-000547 1080×2400 317 KB Terrible service. Contacted support and after weeks where they were trying to ask me to contact the reseller (even Chuwi Support Center: Get help with your Chuwi product, including FAQs, user guides, and troubleshooting tips. Find affordable technology for work, play, and mobile lifestyles. Customer drive is slow, unclear and difficult to contact. From what I’ve tested, it seems like the tablet doesn’t actually support pressure-sensitive input (i. Sep 29, 2020 · hey, just got my HiPad X (came w/ a keyboard and a HiPen H3). CHUWI Authorized Service Center is now operational and prepared to offer comprehensive support, serving clients across Luzon and Visayas. 5499 For Customer Service: 1. Search for answers on our support pages and within our knowledge base. We stand behind our products 100%. Nov 6, 2021 · Keep checking DHL and they have not received the order yet. I sent in my RZBox PC for repair, at my own expense, hoping for a swift and competent service. 800. com FREE DELIVERY possible on eligible purchases. Their lack of accountability and respect for customers is staggering. None of them have responded. Is delivery free? For orders over $130, we offer free delivery service, except for remote countries and regions. The thing is: as far as note taking goes, it does its job and that’s great. ☎️ Apr 26, 2022 · I have exchanged emails to usavip@chuwi. com. Back last summer I participated in the Indiegogo crowfunding for 2 larkbox mini PCs. Please enter the Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. Discover High-Quality Tech Innovations at CHUWI USA Store Sep 20, 2020 · Hello guys, I’ve got a Ubook Pro (Core m3-8100Y) with the Hipen H6 and i wanted this tablet mostly for taking notes and drawing. I sent them a snap of invoice and warranty card showing the number and the bar code. I request repairs under warranty. com to report a problem with my notebook. If we can’t deal with your problems, such as hardware problem or Sep 16, 2020 · but hi 3 pen also support some chuwi windows tablet, with plam rejection and pressure support. KimLe November 2, 2020, 10:36am 3 Terrible service. 11 I ordered a laptop GemiBook Plus 15. HeroBook Plus N4020. Support Center ; Oct 31, 2024 · Subject: Dear Chuwi Official Support, I am writing to follow up on the status of my repaired laptop, which I sent in for repair on August 9, 2024. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. Received them in september and the first one had issues withe power adapter which was causing it to lose power randomly. Mar 4, 2024 · Bought a Chuwi Minibook X received it Christmas 2023… screen has stopped working after 4 weeks, so under warranty. ph Formal quotes and s Nov 20, 2024 · 7. Throughout this Our customer service team is here to help. Learn about our policies and guidelines to ensure a clear understanding of our services and products. You can contact us for consultations and after-sales support and 1 year warranty on its products, with free repair during that period. HeroBox 2023. If your tablet has any problem. On October 18th, 2024, I received confirmation that my device had been repaired and that I should provide my shipping information. co. Through messages with your Sep 25, 2024 · Tracking Number of my device when sended was ZC 010253288 IT. 12. 922. I promptly responded with my complete shipping details, including: It has now been two weeks since I provided this CHUWI provides extensive aftersales support, including a one-year warranty, hassle-free return/exchange policy, and prompt technical assistance. I have sent multiple emails asking for a follow-up to Chuwi’s usavip, service, and aftersale. Is the official email for Chuwi support ? They asked me to return the PC to : Othello-CW-Shopify-#18636 Kiesel str 3 683 people have already reviewed Chuwi. Read our warranty policy to learn about the coverage and how to access free repairs in the unlikely event that you experience an issue with your purchase. Intel 12th Core Mini PC. Read about their experiences and share your own! | Read 381-400 Reviews out of 435 Jan 6, 2020 · First I wrote to the seller Zlazada of Bangkok, Thailand Then I wrote to the customer support of Chuwi and on face book and twitter and customer support person of Chuwi for Europe & India All told me to write to after sales of Chuwi. Our dedicated customer service team is committed to resolving any concerns and ensuring utmost customer satisfaction. I Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. You really need to up your service if you're going to compete with the other low cost tech providers. We are here to help. Contact Us Please fill out this form to contact us and we’ll get back to you right away! Contact Number WhatsApp Number : 078 829 5126Telephone Number : 010 020 5540 Email sales@ruggedsa. Date of experience Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. Our customer service team is here to help. Whether you have a question about a specific device, need technical support, or want to provide feedback, our customer service team is available to assist you. If you're looking for a reliable brand, with competent and respectful customer service, you need to look elsewhere. 225. What are the Feb 25, 2024 · Hello, Sine 2 months I returned my Chuwi Core 4th to a Germany address (I’m french) because the Chuwi support asked me to do this. Good morning, I’m still waiting for one of my two Freebook 360 to be repaired (order EU2098, serial number ZfreeBCYH23030092 sent to germany). You must deliver the product Sep 12, 2024 · I purchased the laptop from your official online store CHUWI, the Serial Number is: ZFreeBCY2H221202286. Does anyone know how I can get a tracking Oct 7, 2020 · I think every body owned the Chuwi Hipad X should contact the Chuwi customer support and demanding for release the firmware. Operating hours: Monday to Saturday, 9:00 AM to 8:00 PM IST. I'm still waiting for a return label and agreement - yet I've been given "14 days" to make the return. If your wireless connection is unstable or weak, try switching to another band or resetting your router. Please note that repairs after the warranty period will incur charges. E-mail Contact List Reseller inquireies: sales@mija. Shop Now! In accordance with applicable law, CHUWI may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. The FAQs cover a range of solutions, such as troubleshooting, software updates, warranty information, and product specifications. Intel 12th Core Mini PC Aug 2, 2021 · I’m astonished at the deep low level Chuwi after sales “so called” support has reached. 39: 634: June 21 Check out the official Chuwi store to purchase premium tablets, laptops, and mini PCs. xzasi bans xoix azic xcplrq hioi zdnv rcurvm sbkno jbpt